Shipping policy

Processing Times

Current processing time: 1–3 business days

We strive to ship all orders within 1–3 business days from our warehouse.

During peak seasons—such as Black Friday, Cyber Monday, holiday periods, major sales, and product launches—processing times may extend to 5–10 business days due to high order volume. We appreciate your patience during these times.

Please note: Our office is closed on weekends and major holidays.

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United States Shipping

Free Shipping

We offer FREE Standard Shipping on all U.S. orders $150+ (subtotal, before tax).

Shipping Times

Shipping times vary based on:

• The shipping method selected at checkout

• Your destination

• Carrier delays (weather, holidays, etc.)

Signature Requirement

Orders over $150 may require a signature upon delivery for added security.

If you have any questions, feel free to contact us at contact@origennailart.com.

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If Your Package Was Not Delivered

Once a package is handed off to the carrier and the shipping label is scanned in, it is no longer within our control.
For this reason, we do not offer refunds or free reshipments for packages that are:

• Marked as delivered but not received

• Stolen after delivery

• Sent to an incorrect or incomplete address entered by the customer

Please double-check your shipping address—including apartment or suite numbers—before completing your order.

We enforce this policy strictly due to past instances of fraudulent “missing package” claims that resulted in significant losses for our small business.

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International Orders

Customers are responsible for all Duties, Taxes, VAT, and Import Fees imposed by their country.

These fees are not included in the international shipping rate, and orders cannot be canceled or refunded due to unwanted import charges.

Before ordering, please check with your local customs office for estimated fees.

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